Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My gmail address is. I cannot use it anymore. I am unable to…

Customer Question
My gmail address is***@******.***...

My gmail address is***@******.***. I cannot use it anymore. I am unable to change the password ***** do any of the options given. I would like all of my emails removed except***@******.***. I am really having a hard time between my Google logon and my google.gmail logon. thanks

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I was using my tablet but I remove [email protected] con form there

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have been trying to change my google phone number to(###) ###-####but the pop up keeps saying they will send a verification code to my old phone number. Thanks

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Is this were google wants to bill me for help?

Submitted: 2 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 hours by:
5/27/2018
Email technician: Harry, Email Tech replied 2 months ago
Harry
Harry, Email Tech
Category: Email
Satisfied Customers: 2,832
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

Ask Your Own Email Question
Customer reply replied 2 months ago
please
Customer reply replied 2 months ago
No remote assistance for $39. I have already paid $5.00
Email technician: Harry, Email Tech replied 2 months ago

Unfortunately, there isn't a way around the Google recovery options. If you are unable to use those options, then you will need to open a new account.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My cell number is 804-441-1509. I had problem with my phone
my cell number is(###) ###-#### I had problem with my phone erasing itself. When i went to Verizon on Friday they were unable to fix it. I had to purchase a new one. We were unable to download/ transf… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had been using the account from over 14 years and gave
I had been using the account***@******.*** from over 14 years and gave physical mails evidense to Google but after 3 weeks, they say they cannot verify its me, because to Google I lost business of ove… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Is this related to gmail in any way. On my phone but I cant
on my phone but I cant get in because I forgot my password, as well I had to get a new phone yesterday, and in order to afford the phone they made me change my phone number that my gmaiil is synced with. I have no way to get into this. and its very important beause I have this email for year and its connected to everything I need for my personal life … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I was scammed out of $599 dollars this past Wed. It. The
i was scammed out of $599 dollars this past Wed. It … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
If you cant retrive my password will i get the 47 reversed
Hi if you cant retrive my password ***** i get the 47 reversed too my account … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I can't remember my password. My gmail account. I am very
I can't remember my password *****: What exactly are you having trouble accessing? Customer: My gmail account … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Why wont it take my password. Gmail. Computer. Change
why wont it take my password JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmail JA: How do you usually access Gmail? On a phone or tablet, or through a web browser? Customer… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Jess I am unable to login in my gmail account, I tried many
Hi Jess I am unable to login in my gmail account, I tried many times and now I can't go in. Kindly advise me, my email is***@******.*** Thank you … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am struggling with my phone, have created a new gmail
I am struggling with my phone, have created a new gmail address and google refuses my password, which was created at the exact same time my new gmail was. Really frustrating. My gmail is***@******.***… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
My account is telling me its not me. Gmail. Via computer or
I have tried to reset password ***** as I cant remember an old password ***** when i opened account it keeps saying it cant verify me … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Can't remember Gmail password. I have an old phone number. I
Can't remember Gmail password JA: Are you logged into your Gmail account on any other devices? Customer: No JA: Do you have security questions or a phone number on file to help reset your password? Cu… read more
Moses C
Moses C
Bsc
818 satisfied customers
I can't sign ito gmail or my calender It was it doen't know
I can't sign ito gmail or my calender It was it doen't know my passwor … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I get an error 85754 or something and I guess my password is
I get an error 85754 or something and I guess my password ***** ***** How do I fix it so I can receive gmail again? … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
Out of no where my gmail account will not allow me access.
Out of no where my gmail account will not allow me access. All efforts to reset my password ***** failed.The system just continues to lead me to my cell phone or my alternative email account to input … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have lost access to my gmail account because of 2 step
Hi , i have lost access to my gmail account because of 2 step verification . I know all details but i dont have the same phone number anymore and google has everything i own such as photos, contacts, … read more
Jason Fenoglio
Jason Fenoglio
45 satisfied customers
I am unable to access my emails because I changed my phone
I am unable to access my emails because I changed my phone number...I have a 2 step verification process to access my gmail account...when i enter my password, i usually receive a verification code vi… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
I set up 2 step verification on My cellular phone. when I set
I set up 2 step verification on My cellular phone. when I set the security process up I had a different phone and phone number and did not realize when I change numbers I should have updated the phone… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
do you know how to delete Googlemail verification from our
do you know how to delete Googlemail verification from our system? I am blocked out of accessing emails. I dont want the verification… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x