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My friend says her carrier put my email in junk mail and…

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my friend says her carrier...
my friend says her carrier put my email in junk mail and gave a warning....she thinks I have a problem....help
Submitted: 2 months ago.Category: Email
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Answered in 29 minutes by:
5/26/2018
Email technician: Kraig, Computer Support Specialist replied 2 months ago
Kraig
Kraig, Computer Support Specialist
Category: Email
Satisfied Customers: 625
Experience: Using and troubleshooting email problems for many years.
Verified

Hi, I'm Kraig. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP.

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Email technician: Kraig, Computer Support Specialist replied 2 months ago

It is possible that your friend's carrier sees your email messages as junk based on certain terms or phrases used in the email or based on terms used in the subject of your email. This happens even to legit email from well-established companies.

The best solution is to ask your friend to white-list your email address so that each time she gets an email from you, it will be sent to her Inbox and not be marked as junk mail.

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Kraig
Kraig
Kraig, Computer Support Specialist
Category: Email
Satisfied Customers: 625
625 Satisfied Customers
Experience: Using and troubleshooting email problems for many years.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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