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I can not get emails to open correctly, the images show up…

Customer Question
Hi, I can not...

Hi, I can not get emails to open correctly, the images show up as little icons, i have tried numerous help suggestions

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Browser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Not sure i havnt done anything differnt, it just stopped working

Submitted: 2 months ago.Category: Email
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Answered in 9 minutes by:
5/26/2018
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,155
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Who is the email service provider, like Gmail, Yahoo etc?

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Customer reply replied 2 months ago
yahoo
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Thanks, ***** ***** you access your email account?

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Customer reply replied 2 months ago
let me think about it
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

I mean to say, do you access it from any PC or other devices?

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Customer reply replied 2 months ago
my phone
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Is it a iPhone or an Android phone?

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Customer reply replied 2 months ago
iPhone
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

OK, do you use the default Mail app or Yahoo mail app?

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Customer reply replied 2 months ago
I need to do this later , so sorry
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

No problem, you can reply me back when you will be free.

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Customer reply replied 2 months ago
Thank you
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

You are welcome.

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Category: Email
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