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I CAN'T REMEMBER MY PASSWORD TO ME GMAIL CAN YOU HELP ME. NO…

Customer Question
I CAN'T REMEMBER MY...

I CAN'T REMEMBER MY PASSWORD ***** ME GMAIL CAN YOU HELP ME

Technician's Assistant: Are you logged into your Gmail account on any other devices?

NO I CHANGE MY PHONE AND FOR GOT DO CHANGE IT THE PASSWORD

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I HAVE THE SECURITY QUESTION BUT I DONT REMEMBER THE ANSWER TO IT

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

NO I JUST NEED HELP TO RECOVERY MY PASSWORD

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
5/26/2018
Email technician: Justin Johnson,
 replied 3 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,910
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about password. I've only just come online now and would like to assist you with your question.

What are all the things you have done to try and recover your password? I only ask to make sure you are not having to overlap steps again that you have already done.

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

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Customer reply replied 3 months ago
I HAVE PUT THE LAST PASSWORD ***** COULD REMEMBER , ONE SECURITY QUESTION
Customer reply replied 3 months ago
CAN THEY HELP MY RECOVER MY PASSWORD
Customer reply replied 3 months ago
CAN YOU HELP ME
Email technician: Justin Johnson,
 replied 3 months ago

Have you tried google account recovery? https://accounts.google.com/signin/recovery

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Email technician: Justin Johnson,
 replied 3 months ago

What was the result?

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Customer reply replied 3 months ago
I WAS UNABLE TO CHANGE PASSWORD
Email technician: Justin Johnson,
 replied 3 months ago

Well that is the only way to reset a google password

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Customer reply replied 3 months ago
OKAY THANK ANYWAY
Email technician: Justin Johnson,
 replied 3 months ago

Cheers!

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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