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I got an email my in box is full and I am not now receiving…

Customer Question
I got an email...

I got an email my in box is full and I am not now receiving any emails. I have deleted most and I am not full.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I don't know what an email client is. so I guess broWSER?

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I HAVE NO IDEA?

Submitted: 2 months ago.Category: Email
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Answered in 3 hours by:
5/26/2018
Email technician: Jess M., Computer Support Specialist replied 2 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. What is your email address with this storage problem?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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