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I can't log on to the computer; I use a hotmaikl account not…

Customer Question
I can't log on...

I can't log on to the computer; I use a hotmaikl account not the microsoft sympatico. I tried to follow the instructions but when I enter the ,ast 4 digits of my phone # it then won't let me enter the last 2 numbers that the computer wants *54*

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Not that I know

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

My phone # is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I am an ex Bell employee retired I also have had brain surgery so my short term memory if fried

Submitted: 2 months ago.Category: Email
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Answered in 5 hours by:
5/26/2018
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,683
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com! I am Justin. I am sorry for the length of time you have been waiting. With that in mind are you still in need of assistance?

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Jess M.
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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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