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I have received a security alert on the last two times I…

Customer Question
I have received a...

I have received a security alert on the last two times I have logged into my laptop to use my gmail account saying someone has tried to log onto my account. The first time I did change the email password, today I didn't, what's going on. It did give me the ip address which I didn't keep?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes, my Iphone

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know, how do I do that

Submitted: 2 months ago.Category: Email
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 12 hours by:
5/26/2018
Email technician: arsufi2002, Other replied 2 months ago
arsufi2002
arsufi2002, Other
Category: Email
Satisfied Customers: 1,833
Experience: I have 4 yrs experience in helping customers who has trouble with Email
Verified

Hello and welcome to Justanswer.

My name is ***** ***** I am sorry to hear that you have this issue. I look forward to assisting you today with your question and provide the best solution possible.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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