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Your system says I forgot my password and as a result I have…

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Your system says I...

Your system says I forgot my password ***** as a result I have been locked out of my account. In fact I have been locked out for a week now. Your system says it doesn't trust who I am so it will be several more days. When it is finally open I expect that hundreds of incoming emails have accumulated. I hope it's not a thousand. Please help. My Username is***@******.***. A past password ***** ***** My father's middle name is*****: Are you logged into your email account on any other devices?

No. I don't have a smart phone, But I had to have your reply sent to***@******.***. I did get a new password ***** her computer, but that didn't help.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes to security question - Fathers middle name - Robertson

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

You have my land line in Milwaukee as a phone reference. That was(###) ###-#### It's now dead. However, this year I moved to Arizona, and I am only using my cell phone. That number is(###) ###-####

Submitted: 3 months ago.Category: Email
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Answered in 18 hours by:
5/26/2018
Email technician: Harry, Email Tech replied 3 months ago
Harry
Harry, Email Tech
Category: Email
Satisfied Customers: 2,907
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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