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I put in the wrong password too many times and have be

Customer Question
I put in the...

I put in the wrong password ***** many times and have be blocked out of my business email account. Yesterday (5/24) I requested a security code and proceeded with the process, however, I have received any further instructions on how to access my account. Again, this is my business email. Need help getting back into my email.

Technician's Assistant: Are you logged into your email account on any other devices?

No this is the only one.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Our phone number is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No not that I can think of

Submitted: 2 months ago.Category: Email
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Answered in 6 minutes by:
5/25/2018
Email technician: flopcat98, Consultant replied 2 months ago
flopcat98
flopcat98, Consultant
Category: Email
Satisfied Customers: 9,484
Experience: Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
Verified

Hi, I'm Robert and I'll be helping you with your computer question. All I ask in return is that you please give me a 5 star excellent rating.

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Email technician: flopcat98, Consultant replied 2 months ago

what email service are you with

do you pay them for that email?

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Customer reply replied 2 months ago
Outlook. No pay
Email technician: flopcat98, Consultant replied 2 months ago

you mean outlook.com so your email ends with @outlook.com ?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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