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How do I open an e mail account. It was ASOL but they will…

Customer Question
How do I open...

How do I open an e mail account

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

It was ASOL but they will not respond to me

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my aol account

Technician's Assistant: What troubleshooting have you tried?

I'm 71 years young and not good at computers

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that I hope they can help me set up my old aol acct or set up a g mail acct

Submitted: 2 months ago.Category: Email
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Answered in 4 minutes by:
5/25/2018
Email technician: Isaac Franklin, Support Technician replied 2 months ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 2,001
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your email. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Email technician: Isaac Franklin, Support Technician replied 2 months ago

Do you have the email address and password ***** the aol account?

We can try to get it running if you do or reset the password.

Or we can make you a google account.

But, i need to know what type of computer you have

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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