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I refreshed windows 10 and now mozilla thunderbird and all…

Customer Question
Hi, I refreshed windows...

Hi, I refreshed windows 10 and now mozilla thunderbird and all of my email history is now missing. Can I install thunderbird and relink my history to the new installation?

Technician's Assistant: When did you last update your Mozilla software?

I cannot remember the date

Submitted: 2 months ago.Category: Email
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Answered in 1 minute by:
5/25/2018
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 months ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,202
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 2 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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