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I have two accounts: [email protected] and

Customer Question
I have two accounts...

I have two accounts: ***@******.*** and musiconthemove20102gmail.com. My old phone number(###) ###-####is not valid anymore. I'm locked out of both accounts with no way to get a code to switch my password. I don't think I'm being hacked. I just have too many devices: a home computer and work computer; a home ipad and a work ipad and my iphone. What do you suggest?

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I'm locked out everywhere.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The phone number I have is out of date and I can't get to my security questions if I have them

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That about does it

Submitted: 2 months ago.Category: Email
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Answered in 7 hours by:
5/25/2018
Email technician: Richard, Email Systems Specialist replied 2 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your accounts?

Please let me know

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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