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I have sudddenly stopped receiving AOL maIL on my phone.

Customer Question
I have sudddenly stopped...

I have sudddenly stopped receiving AOL maIL on my phone

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

Usually on my phone but occaisionally in my computer, I can still receive my gmail on my phone

Technician's Assistant: What troubleshooting have you tried?

I checked my settings but did not know what to do once I got there

Submitted: 2 months ago.Category: Email
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 11 minutes by:
5/2/2018
Email technician: bbao, IT Consultant replied 2 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Have you tried to access AOL via web at www.aol.com to verify your credential and check your emails?
Ask Your Own Email Question
Customer reply replied 2 months ago
No but I am still able to access my aol account via my computer
Customer reply replied 2 months ago
i do not want to connect securely
Email technician: bbao, IT Consultant replied 2 months ago
From your computer, please open a browser such as Chrome or Firefox and visit www.aol.com. Please let me know if you can log in there. Thanks.
Ask Your Own Email Question
Customer reply replied 2 months ago
I can
Customer reply replied 2 months ago
I just downloaded the new AOL mail app from the App Store and my email is now been restored to my phone. Thank you for your help
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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