For Online Computer Support, Ask a Computer Technician
Thank you for your question. My name is ***** ***** I look forward to assisting you.
Please turn on "allow less secure apps" in Gmail first and try again.
Here's the link to that
Please CLICK HERE and open/run the file called Elsinore Screenconnect
Yes please connect me first
Did you CLICK HERE and open the file
Sorry for Mac we need to use TeamViewer
Download from link below and open TeamViewer and provide me with the ID and password ***** the screen
Are you using a Mac or Windows now?
Ok are you using Windows?
Ok sorry I need to connect to your PC
Go www.teamviewer.com on your PC and scroll down and download QuickSupport
You can type in the address below in the search bar exactly and it will download the correct one
Ok, can you log in to any email account now?
On your PC?
Ok can you open www.teamviewer.com?
Ok can you open www.teamviewer.com on your PC?
Click on Download Teamviewer
Ones it's done downloading please install it and provide me with the ID and password ***** the screen
Yes click on Download and then Download now
What are the options?
Do you see Personal use?
Personal use and leave advance blank
What is the option you get?
You can select Run only
No please provide the ID and password ***** me that's on the screen now?