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I"am unable to access my aol email, its been awhile since I…

Customer Question
I"am unable to access...

I"am unable to access my aol email, its been awhile since I ve used it. the recovery phone number is ***** up to date and therfore I cant use it, to recover my AOL email account. Is it possible that you can help??

Technician's Assistant: Are you logged into your AOL account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Just the a phone number, but to tell you the truth I dont even reconize it!

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Thats about it.

Submitted: 4 months ago.Category: Email
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Answered in 16 hours by:
4/19/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When you now try to sign into it, what is the exact message you get?

Please let me know

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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