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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 50231
Experience:  Over 15 year experience in Email Systems and Programs
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Years ago my email was shermancbur @pennswoods.net

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years ago my email was shermancbur @pennswoods.net Pennswoods went out of the business as a email whatever. when I went to another service my apple [email protected] pennswoods.net remained but I can't remember my password. I need it to update my account.
JA: Are you logged into your email account on any other devices?
Customer: my iphone i'm now on my laptop. my problem is with my iphone. I keep getting rerquests to enter my apple password ***** and over.
JA: Do you have security questions or a phone number on file to help reset your password?
Customer: Tried that without success. I don't recall any security questions.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: Do you need the serial # of the Iphone?

Thank you for your question. My name is ***** ***** I look forward to assisting you.

To clarify, you used an email address for your Apple ID that you do not have access to anymore, is this correct?

Customer: replied 7 months ago.
I keep getting from apple requests to verify my ID. My email/user ID is [email protected] pennswoods.net. I need my password ***** it has been so long ago I used it I have forgotten it. I’ve tried to find a security question to match with no success. Using a phone number doesn’t either.
Customer: replied 7 months ago.
go ahead. Pennswoodd use to be my emAil source but they stopped that service.

If you have forgotten your Apple ID you used, you can retrieve i via the link below

https://iforgot.apple.com/appleid#!&section=appleid

Once done, you will likely need to reset your password ***** this you can do via my link below

https://iforgot.apple.com/password/verify/appleid

Use the link to reset your password ***** once done use this new password

Once done, you can use these details to sign in on your device

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results please.

Customer: replied 7 months ago.
I have tried I forgot before but couldn’t get it done. Try for me you are more skilled than I.(

Ok, please accept the request and I can do this for you

Richard and 4 other Email Specialists are ready to help you

Thank you

Please note, these instructions are done on a computer

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you

Customer: replied 7 months ago.
ID 952 991 276 password 1266

It says you closed the program or gave me the wrong ID.

You have to leave the program open so I can connect, open it again, give me the new password ***** tells you and double check the Id and leave it open please

Thank you

Customer: replied 7 months ago.
My present email is***@******.***Password. Bigbuck1$

I will repeat the instructions

If you are on a windows computer, Click this link

download.teamviewer.com/download/TeamViewerQS.exe

Else for a Mac computer, Click this link

download.teamviewer.com/download/TeamViewerQS.dmg

A program will start downloading to your computer (it does not open a webpage, but the file will start downloading to your computer).

Run the program and it shows you and ID and Password.

Give me the ID and Password ***** please so I can connect

Do not close the program but leave it open else I will not be able to connect

Thank you