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trying to set up a Gmail email account and says the name is ***** ***** use. I believe that it is already mine but not sure how to fix it... merge accounts? … read more
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my gmail email address -***@******.*** password ***** holidays16 was changed to password ***** on 8/29/17 - now they say it's incorrect? … read more
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This has been happening since I have been home from a 3 month RV trip. I was able to use my lap top with no problem for the 3 months I was gone. When I first arrived home I found that I could not access gmail on my desk top. The problem spread within a day or 2 and I could no longer access gmail on my lap top. I tried several times to go through the password ***** process but since I do not remember how many years ago I signed up for gmail and I used so many different attempts at password ***** the system doesn't believe I am the account owner and puts me through endless loops getting validation codes texted.to me and then putting me back into endless loops that end nowhere. I really need help. … read more
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I am logged in to my other account under Sheila McWhorter
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I have been having trouble for the past three weeks or more
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I need to access my yahoo e-mail account but I've tried many
I need to access my yahoo e-mail account but I've tried many times and it says it is locked. I don't have a backup e-mail or cell phone on the account and I can't recall my yahoo id. How can I recover… read more
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I am trying to get on the internet on a new computer has
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still not fixed what seems to be happening is when they are sent they are going into recipients junk mail… read more
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Trying to get back into my hotmail account. Lost access years ago. M
Trying to get back into my hotmail account. Lost access years ago. My password ***** no longer worked one day. Recently had an issue with another email, but was able to resolve it. I tryd again with t… read more
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I keep putting my password XXXXX it continues to tell me it is
I keep putting my password XXXXX it continues to tell me it is incorrect. .This has been going on for 2 days. Someone please help mr… read more
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I created a new google account a couple of days ago. Now I
I created a new google account a couple of days ago. Now I want to add other things to it. As part of the adding, it asks for my password XXXXX rejects it. So I click the Forgot my Password XXXXX go a… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Jess M.

Jess M.

Email technician

Computer Software Support Specialist for more than 10 years

2804 Satisfied Customers

Pearl avatarPearl, Assistant

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Meet the Experts:

Jess M.

Jess M.

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2,804 satisfied customers

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Kamil Anwar

Kamil Anwar

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Chris L.

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James K.

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Frederick S

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A. Stevens

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10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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