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My usual aol tab to turn on for my e-mail has disappeared.

Customer Question
My usual aol tab...

My usual aol tab to turn on for my e-mail has disappeared

Technician's Assistant: How do you usually access AOL? On a phone or tablet, or through a web browser?

On the left of laptop screen was a tab for me to touch

Technician's Assistant: What troubleshooting have you tried?

None---I am elderly and do not retrain easily----need to stick with old habits

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Sometimes when I click ON, aol will show 2 choices----one has my name (Sis), the other says guest. I touched guest by mistake today and then lost my usual connection.

Submitted: 3 months ago.Category: Email
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Answered in 4 minutes by:
4/4/2018
Email technician: Moses C,
 replied 3 months ago
Moses C
Category: Email
Satisfied Customers: 941
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
I will be the expert in assisting with the issue you are having.

what operating system is running on the computer is it xp, vista, Windows 7, 8 or Windows 10?

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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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