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Forgotten my passeord. No only have the one phone no

Customer Question
Forgotten my passeord Technician's...

Forgotten my passeord

Technician's Assistant: Are you logged into your email account on any other devices?

No only have the one phone no computers

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Not sure. My daughter set it up

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just want to set up email account on phone

Submitted: 20 days ago.Category: Email
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Answered in 2 minutes by:
4/4/2018
Email technician: michelleclive, Email replied 20 days ago
michelleclive
Category: Email
Satisfied Customers: 5,880
Experience: I am a computer professional have fixed and handled email issues.
Verified

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

You are at www.justanswer.com services.
I am sorry to hear that you are having such trouble. I will try my best to help you out

what is the email address that you wish to setup on the phone

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Email technician: michelleclive, Email replied 20 days ago

please check the email address. its not recognised by microsoft

is this a new email or an existing one

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Customer reply replied 20 days ago
I do not wish to proceed any further. Thank you
Email technician: michelleclive, Email replied 20 days ago

no problems

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Customer reply replied 20 days ago
Thank you Michelle . have a nice day
Email technician: michelleclive, Email replied 20 days ago

you are welcome. you have a nice day too!

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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