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I cant receive gmail with attachments. Brouser. I dont know…

Customer Question
I cant receive gmail...

I cant receive gmail with attachments

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

Brouser

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I dont know

Submitted: 3 months ago.Category: Email
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Answered in 4 minutes by:
4/3/2018
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago
PC_Wizzard
PC_Wizzard, Computer Enthusiast
Category: Email
Satisfied Customers: 1,069
Experience: Server, networking, desktop questions welcome.
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

What operating system do you use?

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Customer reply replied 3 months ago
windows 7
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Can you see the attachments or not at all?

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Customer reply replied 3 months ago
No thank you
Customer reply replied 3 months ago
No please give me an answer please
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Can you see the attachments or not at all?

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Customer reply replied 3 months ago
no
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Which browser are you using?

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Customer reply replied 3 months ago
my computer has a sticker that has windows 7
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Are you using Internet Explorer, Chrome or Firefox?

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Customer reply replied 3 months ago
chrome
Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Ok please clear your cache

  1. On your computer, open Chrome.
  2. At the top right, click More .
  3. Click More tools Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  6. Click Clear data.
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Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago
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Email technician: PC_Wizzard, Computer Enthusiast replied 3 months ago

Hi

I'm just following up if you can receive your attachments now?

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