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I am trying to get into my gmail I have both anew phone

Customer Question
I am trying to...

I am trying to get into my gmail I have both anew phone number and computer got into gmail Sunday, have tried to get into gmail today a libaray, gmail wo

Technician's Assistant: Are you logged into your Gmail account on any other devices?

My home computer, internet service not working an I need to print e-mail out for court

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Number, have security question

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can not think of anything

Submitted: 15 days ago.Category: Email
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Customer reply replied 15 days ago
connect to new phone mobile? number is(###) ###-####
Answered in 12 minutes by:
4/3/2018
Email technician: Isaac Franklin, Support Technician replied 15 days ago
Isaac Franklin
Isaac Franklin, Support Technician
Category: Email
Satisfied Customers: 1,604
Experience: Technical Support Coach at Liberty Tax Service
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your gmail. I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question."

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Email technician: Isaac Franklin, Support Technician replied 15 days ago

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

What email are you trying to get back? gmail/outlook/yahoo etc?

How do you usually access your email? Email client such as windows live, (built in email app

on the computer itself that looks like an envelope) Thunderbird? Using a regular browser such

as Firefox/Internet Explorer/Chrome etc?

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Customer reply replied 15 days ago
Windows 10, On my home computer on Sunday no problem. am aat I need to copy Email print. do not have printer at home
Customer reply replied 15 days ago
no on fixed income Thank you.
Email technician: Isaac Franklin, Support Technician replied 15 days ago

What email are you trying to get back? gmail/outlook/yahoo etc?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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