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Have been looked out of my cell phone. trying to revocer…

Customer Question
Have been looked out...

Have been looked out of my cell phone. trying to revocer password ***** gmail

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Usually use for a search using my lap top

Technician's Assistant: What troubleshooting have you tried?

I've only tried thru my cell phone props.

Submitted: 4 months ago.Category: Email
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Customer reply replied 4 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 4 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 4 months ago
what login & password ***** I use to get back into just answer? I seein the upper right cover, I must logout,
Answered in 45 minutes by:
4/3/2018
Email technician: Ameen Khan, Computer Technician replied 4 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 728
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

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Email technician: Ameen Khan, Computer Technician replied 4 months ago

To make sure I don't miss anything, please tell me if you have tried the password ***** option. If not, kindly try the steps from this link and let me know how it goes. Thanks

This is the link here: https://accounts.google.com/signin/recovery

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Customer reply replied 4 months ago
not getting anywhere, keeps asking for password ***** to type crazy italic word that is difficult to read
Customer reply replied 4 months ago
no thanks is there a way without additional charges
Email technician: Ameen Khan, Computer Technician replied 4 months ago

Yes, choose forgot password ***** follow the prompts

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Customer reply replied 4 months ago
thanks have gotten very frustrated. will try again tomorrow,
Email technician: Ameen Khan, Computer Technician replied 4 months ago

Okay, we can do this! lets try with a fresh mind tomorrow.

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Email technician: Ameen Khan, Computer Technician replied 4 months ago

Following up, kindly try the recovery steps from this site:

https://accounts.google.com/signin/recovery

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Customer reply replied 4 months ago
Resolved, Verizon tech cleared. Thank you.
Email technician: Ameen Khan, Computer Technician replied 4 months ago

Great, glad to hear.

If you have any follow-up questions, don't hesitate to ask. If finished, to close this question out, please take a moment to rate my service, hopefully 5 stars :) and press submit at the top of your question page once you have a moment. Thanks

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Email technician: Ameen Khan, Computer Technician replied 4 months ago

Thanks

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Ameen Khan
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Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 728
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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