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Cannot get Outlook 2016 to work on my new computer. Auto…

Customer Question
Cannot get Outlook 2016...

Cannot get Outlook 2016 to work on my new computer. Auto setup failed. Tried manual configuration with no success.

Technician's Assistant: How's your internet connection? Are you checking Outlook from a browser or a mail client (e.g. Outlook)?

The mail client is pacbell.net with is manager by at&t/yahoo email

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

New computer has Win 10 Pro and is only running the default Defender

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No, thanks

Submitted: 3 months ago.Category: Email
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Answered in 1 minute by:
4/3/2018
Email technician: Jason Jones, Computer Technician replied 3 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,251
Experience: 10+ years of work experience.
Verified

Hello,

My name is***** will be the person helping you today.

Who is your e-mail provider? Please, do not enter your full email address. If you do that, it will be blocked. For that reason, please tell me what comes after the @ sign.

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Category: Email
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