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Cannot get into email don't know when I started or my

Customer Question
Cannot get into email...

Cannot get into email don't know when I started or my password ***** is***@******.***

Technician's Assistant: Are you logged into your email account on any other devices?

No can't get in

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I don't know I'm old and don't understand computers att set my gmail my telephone is(###) ###-####

Submitted: 5 months ago.Category: Email
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Answered in 17 minutes by:
4/2/2018
Email technician: Aparna Indresh,
 replied 5 months ago
Aparna Indresh
Category: Email
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Email technician: Aparna Indresh,
 replied 5 months ago

It sounds like you are unable to access your Gmail account May I know your gmail address so that i can check for the password ***** options from my side?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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