Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have a mini IPad and love it however I have an

Customer Question
I have a mini...

I have a mini IPad and love it however I have an sbcglobal.net email account and I cannot get the IPad to accept my password ***** forward email. I receive the email just fine but just cannot reply to it.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Ohhh think it is Outlook

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

On my laptop I use Google for internet connection

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Think that's it I am techno savvy to a point

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
4/2/2018
Email technician: Justin Johnson,
 replied 3 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! Welcome to JustAnswer.com, my name is ***** ***** I'll be assisting you with your question about iPad. I've only just come online now and would like to assist you with your question.

Can you access the account through the web?

If you would like remote support please select the Secure Remote Assistance option. If you do not want remote support please ignore the prompt.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My email account, [email protected], has not receive
Pearl, my email account,***@******.***, has not receive any messages since 6/13/2018 on my IMAC, but when I went on my iPad today I saw several messages … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I can't get my google domain email account to work with
I can't get my google domain email account to work with Outlook 365 as my email client. I have tried everything, including your forum. Nothing works. Help! … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I cannot receive, send or save a draft on my google email
I cannot receive, send or save a draft on my google email account on my iPad or my computer. The internet seems to be working so that I can send this message. I tried to access my account from the int… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
6 satisfied customers
I have over 10 different email addresses. The main 3 are
I have over 10 different email addresses. The main 3 are @sbcglobal.net. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
999 satisfied customers
I am tangled up in MS email problems. I have 365. I have
I am tangled up in MS email problems. I have 365. I have Outlook. I cannot receive email on my desktop. I can on my IPAD and IPhone...I think. Now MS is trying to verify my account and I have filled o… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
From Australia. I ned urgent help. I tried to create an
Good Morning from Australia. I ned urgent help. I tried to create an additional gmail account***@******.*** and now I cannot recieve emails on my iphone 7 which is very crucial. Can you please delete … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
424 satisfied customers
I'm unable to receive my e mails on my yahoo account. I've
I'm unable to receive my e mails on my yahoo account. I've updated my password ***** I'm not sure if I've been hacked or not. I am not text savvy so this is very frustrating please help … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,330 satisfied customers
I changed my gmail password about 3 weeks ago and about one
Hi. I changed my gmail password about 3 weeks ago and about one week ago I could no longer sigin from my laptop however my ipad and iphone were fine. I tried the recovery steps but it does not recogni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I cannot get my IPad to recognize me as the owner of my
I cannot get my IPad to recognize me as the owner of my gmail account. Gmail also has an old outdated and not used recovery email. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I am unable to send messages from my hotmail email. I can
I am unable to send messages from my hotmail email. I can receive messages but not send. It keeps saying "cannot verify account" … read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
Since yesterday I'm not receiving any emails. Message reads
Since yesterday I'm not receiving any emails. Message reads cannot connect to server? Can you help? … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
my wife is a gmail user and does not remember her password
my wife is a gmail user and does not remember her password XXXXX years ago. She has a new iPad and cannot get into her gmail account. How can she get a new password XXXXX get into her account and then… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor\u0027s Degree
1,009 satisfied customers
I signed up for google chrome and received my email address
I signed up for google chrome and received my email address as:[email protected] however, even tho I can access emails from google, all messages sent me from myself or familiars are rejecxted. Why? I a… read more
Cris
Cris
60 satisfied customers
I would like advice on how to ensure all my email accounts
I would like advice on how to ensure all my email accounts sync across all devices and email applications. Hardware and Software: iMac running OS X - Mountain Lion and I use both Mail and MS Outlook f… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
i have gmail and use incredimail. Problem is incredimail not
i have gmail and use incredimail. Problem is incredimail not recognising password. Have changed it recently and again this am ..its driving me nuts… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
For last 2-3 days am unable to get or send email on my iPad
For last 2-3 days am unable to get or send email on my iPad or my iPad mini. Getting email on computer just fine. Message says "cannot get mail. Connection to server failed." I was aable to do it befo… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
I am not receiving emails except when I send one to myself.
I am not receiving emails except when I send one to myself. I can send however. Please advise [email protected] (smsummers) Sends emails to [email protected]… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
My default email address is not being recognized. It keeps
My default email address is not being recognized. It keeps asking for my password XXXXX does not accept it. The other accounts are working okay and all of the smtp and pop settings are identical.… read more
Ansh P.
Ansh P.
System Analyst
Bachelor\u0027s Degree
6,393 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x