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I recently got a new number. The way I used to sign in was…

Customer Question
I recently got a...

I recently got a new number . The way I used to sign in was recieving an account key but it was sent to my new number so now I can't sign in

Technician's Assistant: Are you logged into your email account on any other devices?

It was sent to my old number I mean

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I used my old phone number

Submitted: 5 months ago.Category: Email
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Answered in 14 hours by:
4/3/2018
Email technician: Richard, Email Systems Specialist replied 5 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 48,260
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your account?

Please let me know

Thank you

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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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