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I cant get into my yahoo account. it will not let me use my…

Customer Question
I cant get into...

I cant get into my yahoo account. it will not let me use my password ***** email

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

Yes by way of phone but the phone was destroyed

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

That's it

Submitted: 3 months ago.Category: Email
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Answered in 4 minutes by:
4/2/2018
Email technician: Ameen Khan, Computer Technician replied 3 months ago
Ameen Khan
Ameen Khan, Computer Technician
Category: Email
Satisfied Customers: 583
Experience: IT Specialist
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I will do my best to help you today.

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Email technician: Ameen Khan, Computer Technician replied 3 months ago

To make sure I don't miss anything, please tell me if you have tried the reset option? if not we can try that first

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Customer reply replied 3 months ago
I have tried everything
Customer reply replied 3 months ago
Oh I want to do is get into my Yahoo account that I was promised if I paid the $5
Email technician: Ameen Khan, Computer Technician replied 3 months ago

You need to help me by giving me all the info you have tried so i can better assist you, when you went through the password ***** option, at the end it will ask you to enter your new password, were you able to do that successfully?

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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