Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Trying to enter a new credit card and also want to chech my…

Customer Question
Trying to enter a...

Trying to enter a new credit card and also want to chech my email address. It has been changed from***@******.*** to***@******.***

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Google

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Tablet

Technician's Assistant: What troubleshooting have you tried?

Tried adding a Visa card to my account and changing my email address

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 hour by:
4/2/2018
Email technician: Jess M., Computer Support Specialist replied 3 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using your tablet right now? Or are you using a computer?
  2. Which account are you trying to access to change your credit card?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am trying to renew my subscription to Pandora and the card
I am trying to renew my subscription to Pandora and the card on file has been changed. However, your system will not recognize my email address or anything else associated with this account. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
140 satisfied customers
It's not my email, I am having problems with Google Play.
It's not my email, I am having problems with Google Play. Who do I contact and how do I contact somebody for that? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Wish to change my visa card number. New credit card number
just want to update my credit card # with Geek Squad … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I've added 1 visa card number but the number returned I cant
I've added 1 visa card number but the number returned I cant uderstand why this number. Also I wish to cancel 1 mastercard account and an I.M.B. number. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Cannot get my gmail on my tablet since I synced my account
cannot get my gmail on my tablet since I synced my account on my PC with Google and they don not recognize me now on my tablet and stopped me from playing Bingo Blitz and buying credits with the same … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Not email. Blocked from entering my Lenovo tablet. In this
Seen techs at JB Hifi from whom I bopught the tablet … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm am. I am trying to recover my google account (Gmail) my
I am trying to recover my google account (Gmail) my verification code is 892654 … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I have three email accounts through Spectrum. I receive all
I have three email accounts through Spectrum. I receive all my emails through Google. One of my email addresses is not sending "reply to" emails. I can send a new email from this address. And I can re… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
My visa number has changed. How can I change it on PayPal?
My visa number has changed. How can I change it on PayPal? … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
I want to use another credit card,.The one used has
I want to use another credit card,.The one used has expired.i think i may have typed in the wrong credit card number when I tried to install the new card. … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
We are trying to help my mother set up a new Trio tablet she
We are trying to help my mother set up a new Trio tablet she bought. In order to download from the App Store, we need to have a gmail account for her. The program won't let us try to make a new acct, … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
How can I get a new email address? I'm pretty sure the one I
How can I get a new email address? I'm pretty sure the one I have has been compromised. … read more
Cris
Cris
60 satisfied customers
My Google acct is an att.net address and I have an active
My Google acct is an att.net address and I have an active gmail.com address that I would like to make my primary and ONLY email. I have tried every suggestion to change it and always get response I ca… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I would like to use Uber however I get a message that the
I would like to use Uber however I get a message that the means of payment is in error. I had a Visa card misused and replaced. I would like to submit the new Visa number but cannot find a number or c… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
My account seems to be blocked. Can not sign in. Started
my account seems to be blocked. Can not sign in. Started with a new computer. My email is***@******.*** … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
Am trying to check out but you won't accept my credit card.
Am trying to check out but you won't accept my credit card. I have ordered previously this month. jeri milstead … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been trying to update to a storage plan for
I have been trying to update to a storage plan for 1.99/month 100 GB. However every time I try to send the payment through it tells me "error in process" … read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Microsoft Hot mail have sent me the following email. Dear
Microsoft Hot mail have sent me the following email. Dear XXXXX Hardman, We are contacting you because we have been unable to charge your credit card for your Windows Live Hotmail Plus service(s) bein… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x