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I am not tech savvy and haven't found a way to cancel; a free subscription. Please help me.

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Calling the phone numbers listed on your website. One doesn't answer and the other hangs up after a computer generated message advises that the conversation may be recorded.. I've looked at U-tube videos and could not follow the fast speaking people explaining how easy it is to discontinue avast service

Submitted: 5 months ago.Category: Email
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Answered in 4 minutes by:
4/2/2018
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,201
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello and Welcome to JustAnswer.

My name is ***** ***** i will be the one to assist you. Sorry to hear that you are having this trouble.

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Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

do you have the order details for avast, your account username and email or password?

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Customer reply replied 5 months ago
I don't have order details . e-mail address is***@******.***. My name is***** MD and several moments age ago inserted a password "JegMrg"
Customer reply replied 5 months ago
Please provide information requested
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

Your subscription can be cancelled from your account. The email you sent above isnt the one associated with your avast account. Which email did you use when you bought the subscription?

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Customer reply replied 5 months ago
Please provide information requested I'm trying to get I don't want security connect
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

Securily connect is optional, you can ignore it. Please read my responses.

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Customer reply replied 5 months ago
I do not want to obtain the "security option"
Email technician: Kamil Anwar, Exchange & Email Consultant replied 5 months ago

Can you login to aVast site?

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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