Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can't access Outlook. I DON'T NEED TO RESET PASSWORD

Customer Question
Can't access Outlook Technician's...

Can't access Outlook

Technician's Assistant: Are you logged into your Outlook account on any other devices?

No

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I DON'T NEED TO RESET PASSWORD

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
4/2/2018
Email technician: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Email Question
Email technician: Bryan, Computer Support Specialist replied 3 months ago

Are you getting any error/message when trying to open Outlook now? Are you using a Windows or a Mac computer?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I dont have the computer I originally had microsoft office
i dont have the computer I originally had microsoft office and Student 2010 it died. I have dont have access to the email i had when I got it due to not being with AT&T anymore and need to reset passw… read more
Cody
Cody
Computer Science
2,387 satisfied customers
This morning I got an email "turn off less secure access"
This morning I got an email "turn off less secure access" which I hit. Now I can't access gmail on my outlook express program. How so I reverse this? … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
I forgot my password and I go to update my password but
hi I forgot my password ***** I go to update my password ***** outlook doesn't recognize my email I just need to change it ASAP. need to send an email now and my phone outlook is also not working … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
Well seems yahoo and att can't seem to help locate my
well seems yahoo and att can't seem to help locate my prodigy.net email its been working fine up until 4 days ago and now can't access it on yahoo, outlook, att … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I somehow changed my outlook password and can't get into my
I somehow changed my outlook password ***** can't get into my outlook. I just want to elimiinate the need for a password, but don't know what settings to change. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,735 satisfied customers
It wont accept my most recent stored password. And when I
It wont accept my most recent stored password. And when I use the reset tool it tells me it can't work … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I received a message to update my Google password. I did.
I received a message to update my Google password. I did. Now I can't access my Google email using Outlook. Can you help? Please call my cell phone(###) ###-#### … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I had a recent browser hijack, but when that was repaired
I had a recent browser hijack, but when that was repaired (online with a tech), my primary google email address was no longer accessible in google. I can access current emails thru Outlook, but all my… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't remember my Outlook password so I went through the
I can't remember my Outlook password ***** I went through the steps to reset it. I used to get a code on my phone to enter and proceed w the reset. I don't get that code any more no matter how many ti… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I lost access to my email Juno.com. I don't have access to
I was trying to reach someone alive person to Juno for help but for some reasons I could not… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I've had a message that my Outlook shortcut no longer works
I've had a message that my Outlook shortcut no longer works and I can't access the program … read more
Moses C
Moses C
Bsc
758 satisfied customers
Can't remember passwords--I need to reset them. Can't
Can't remember passwords--I need to reset them. JA: When did you last reset your username and password? Customer: Can't remember, a long time ago JA: How do you access your email most often? On a phon… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
Can't get my password changed. don't remember, iphone. have
went to account live but they say not enough information … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I changed computers, forgot my password into Outlook. How do
I changed computers, forgot my password ***** Outlook. How do I change/reset my password ***** get into Outlook? … read more
Cris
Cris
60 satisfied customers
Can't get any e-mails on my I-phone. Tells me server failed
Can't get any e-mails on my I-phone. Tells me server failed and asks me for a password. Don't even know my password. … read more
Cris
Cris
60 satisfied customers
Help, can't access my pc. somehow it has a logon. I don't
Help, can't access my pc. somehow it has a logon. I don't have my hotmail password ***** I can use my computer at all… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
cant reach my hotmail account. my account was hacked and I
can't reach my hotmail account. my account was hacked and I don't have the Outlook won''t let me login with my hotmail user ID. Help!!… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Outlook - I am trying to set up my Outlook email account on
Outlook - I am trying to set up my Outlook email account on my new Lumia Windows phone. To the best of my knowledge I do not currently have a password ***** this (I have one for Windows Live). Can you… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor\u0027s Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x