Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Just keep getting an unspecified error. Aol for 18 years.

Customer Question
Just keep getting an...

Just keep getting an unspecified error

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Aol for 18 years

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Desktop or laptop web

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

Windows 10 hp laptop dell desktop

Technician's Assistant: What Dell model do you have?

I don't know, bought it from best buy 2 years ago

Technician's Assistant: How long has this been going on with your HP? What have you tried so far?

Just tried to log in to e mail on both-had a problem on 3 3/18 and paid a tech 149.99 to resolve it--having same problem again

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Don't know anything else

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 9 minutes by:
4/2/2018
Email technician: UranMail, Network Administrator replied 3 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,305
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 3 months ago

When and where does the error come up?

Ask Your Own Email Question
Customer reply replied 3 months ago
after I try to sign in it says waiting for response and then Clerkunspecified error Clerk
Email technician: UranMail, Network Administrator replied 3 months ago

Where exactly it comes up? In browser or in email client?

Ask Your Own Email Question
Email technician: UranMail, Network Administrator replied 3 months ago

Hello again, didn't hear back from you...
Do you still require assistance on the issue?
Waiting for your reply.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Trying to access old spam from 6/7/18 i didn't know they
trying to access old spam from 6/7/18 i didn't know they were automatically deleted after 5 days … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I am trying to retrieve my original email address.
I am trying to retrieve my original email address. ***@******.***. … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
About 3 hours ago I had an aol technician fix my computer as
about 3 hours ago I had Paul an aol technician fix my computer as I needed to add explorer back to it. However, now I seem to have lost about half of my favorites that I previously had. I need someone… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I gotdisconnected 3 oe4 days ago gotit back used it up
I gotdisconnected 3 oe4 days ago gotit back used it up untill about a hour ago cam back just now to use it and got disconnected again verry upset. … read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
I forgot my password and don't have a default email address.
I forgot my password ***** don't have a default email address … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Can't remember password, and google doesn't recognize my e
can't remember password, and google doesn't recognize my e mail address! Nor my dog's name. Frustrating. Cannot sign in. At all. … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I cannot load aol from aol desktop? Just today. I have had
Just today. I have had contact via phone with tech support but we keep getting disconnected? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need help in getting my ATT Email account working in my
I need help in getting my ATT Email account working in my Windows 10 Mail in Outlook.com. When I sign in to my email account in Outlook.com it says an account already exists with my ATT Account***@***… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
E-mail is bring up mail from three to foour years ago and
e-mail is bring up mail from three to foour years ago and Ican't get 2017 mail. How do I fix it? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have a new hp desktop with windows 10.. how do I reconnect
hi I have a new hp desktop with windows 10.. how do I reconnect to Comcast for my e-mail can you take control of my computer and make the correct settings? … read more
Lorenz Vauck
Lorenz Vauck
Computer Expert
Electrical Engineering
71 satisfied customers
My aol page changed why? started two days ago, I click on
i called the staples tech and he did a lot to my computer but do not have my aol page i have had for years … read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
I have Yahoo and Internet Explorer 10. Until the last 3-4
I have Yahoo and Internet Explorer 10. Until the last 3-4 days, my Yahoo e-mail has worked well. Now I can't get my e-mails to open up, and if they do open up once in a while, I can't send a response.… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I ENTERED AN E MAIL ADDRESS MANY YEARS AGO AND NEVER CHANGED
i ENTERED AN E MAIL ADDRESS MANY YEARS AGO AND NEVER CHANGED IT MYSELF. NOW I FIND THAT IT HAS BEEN CHANGED BUT NOT BY ME. HOW CAN I FIND WHO CHANGED IT AND WHY.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,151 satisfied customers
How do I fix this? It is causing me much misery?AOL Desktop
How do I fix this? It is causing me much misery?AOL Desktop cannot open the page “https://mail.aol.com/webmail/en-us/tablet”. The error was: “too many HTTP redirects” (NSURLErrorDomain:-1007)… read more
A. Stevens
A. Stevens
Computer Engineer
530 satisfied customers
i am not able to search e mails. I've called AOL 3
i am not able to search for old e mails. I've called AOL 3 times and they do not help, they always say the problem will be solved with time. I called more than a week ago. My search does not work at a… read more
Jess M.
Jess M.
Computer Support Specialist
2,556 satisfied customers
About 10 yrs ago, bought a Dell Insperon 530 package with flat
About 10 yrs ago, bought a Dell Insperon 530 package with flat screen, key board, mouse, 2 speakers, Windows Vista Home Basic (Intel Celeron). It came with complimentary Aol and McAfee for some period… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Hi: AOL is telling me today its too slow to open my mail
Hi: AOL is telling me today it's too slow to open my mail (what!!) I have a very fast Verizon FIOS service, and then only lets me read mail thru their "basic version." Got Firefox (begrudgingly) as th… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Hello, I just started using an iPad to check my e-mails, search
Hello, I just started using an iPad to check my e-mails, search the web, etc. , now when I try to open up my AOL account on my Dell it won't open. Is there a reason for that? Mary Walsh… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x