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I am trying to reset my password on my gmail email. And its…

Customer Question
Hello I am trying...

Hello I am trying to reset my password ***** my gmail email. And its not allowing the code to go through.

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yes

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The email is on my ex tablet and he wont allow me access to it. I tried sending it to another email. But its not letting me do anything

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

It seem that the codes to reset it is niot working

Submitted: 2 months ago.Category: Email
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Answered in 4 minutes by:
4/2/2018
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago
sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Email
Satisfied Customers: 6,085
Experience: Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
Verified

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now and will post back with your reply ASAP

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Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

How did you get the code?

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Customer reply replied 2 months ago
It was an option from when I hit the forgot my password ***** was sent to another email
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Ok, so can you access that other email?

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Customer reply replied 2 months ago
Would you like that other email account?
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Are you entering the other email address manually or it is on record of Gmail as a recovery email?

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Customer reply replied 2 months ago
is my email that I forgot the password***@******.*** is the email I was using to get the code
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Can you guess the password ***** is not working at present?

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Customer reply replied 2 months ago
But it is using google on the Rosetta email and not gmail
Customer reply replied 2 months ago
I don’t have the password
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

I know that, but can you at least guess the password?

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Customer reply replied 2 months ago
No I thought that is what you were going to help me with.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

I can help you to reset the password, how will I help you to guess the old password, I just want a hint about the password, just make a guess no problem is it is wrong.

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Customer reply replied 2 months ago
crazy123
jim4646
jimmylee
crazydaisy1234
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

OK, wait let me try.

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Customer reply replied 2 months ago
ok
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Do you have any cell phone number which ends with the digits 52?

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Customer reply replied 2 months ago
I did but don't have it no more but you can send it to another cell phone. I don't have access to the device that my email is still long at my ex took the tablet.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Do you have any Samsung Galaxy Tab4 7.0?

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Customer reply replied 2 months ago
I did he has the tablet
Customer reply replied 2 months ago
I don't have access to any of those devices anymore thats where the***@******.*** plays a part. And the code is from google and not gmail.
Email technician: sudipto_dutta, Computer Hardware Engineer replied 2 months ago

Unfortunately, then there is no other way to reset the password?

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Customer reply replied 2 months ago
can another cell phone be use
Email technician: Justin Johnson,
 replied 2 months ago
Justin Johnson
Category: Email
Satisfied Customers: 2,345
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. I see the previous expert has opened the question up to the rest of the experts. Are you still in need of assistance?

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