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I KEEP GETTING ANNOUNCEMENTS FROM MICROSOFT REMOVING

Customer Question
I KEEP GETTING ANNOUNCEMENTS...

I KEEP GETTING ANNOUNCEMENTS FROM MICROSOFT REMOVING "CLUTTER" FROM MY E-MAIL. I CANNOT RECLAIM THE MESSAGES. I THIS SPAM?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

OUTLOOK

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

SAFARI

Technician's Assistant: What troubleshooting have you tried?

I ASKED SOMEONE FROM PROTECT SOLUTIONS BUT I HAVE REASON TO BELIEVE IT IS A SCAM TO GET INTO MY COMPUTER. THEY CLAIMD TO BE YOUR SERVICE PEOPLE.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I WOULDN'T MIND ACTUALLY TALKING TO SOMEONE!!!

Submitted: 3 months ago.Category: Email
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Answered in 1 minute by:
4/2/2018
Email technician: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Email
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Email technician: Bryan, Computer Support Specialist replied 3 months ago

Just to clarify, are you using a Windows or a Mac computer now?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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