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Cannot access gmail accounts because I forgot password and…

Customer Question
Cannot access gmail accounts...

Cannot access gmail accounts because I forgot password ***** United Healthcare had me clear out cookies etc

Technician's Assistant: Are you logged into your Gmail account on any other devices?

I cannot login to the accounts, I do not have the passwords. I have two gmail accounts

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Help me get my accounts back, things to do

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
4/2/2018
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago
Mike Taylor
Mike Taylor, Lead Technician and Owner
Category: Email
Satisfied Customers: 2,629
Experience: 16 years experience in troubleshooting email problems.
Verified

Hi, my name is ***** ***** welcome to JustAnswer. I'll be the one to assist you with your question regarding your issue

Has any attempt been made to reset the passwords?

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Customer reply replied 3 months ago
I have followed all the google directions, nothing works
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago

What happens when you try to reset?

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Customer reply replied 3 months ago
it was $5 before and now it is $39, why should I believe you this time?
Customer reply replied 3 months ago
Scam?
Customer reply replied 3 months ago
do not charge my visa, it will be rejected, bye Mike
Email technician: Mike Taylor, Lead Technician and Owner replied 3 months ago

If you read the details the $5 is a deposit for the question.... If our questions were $5 we would not exist as professionals could not afford to do this so we are paid at professional rates which is still far less than your high street local service for the same services....

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Jess M.
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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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