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I can not open my emails-I changed my password because it…

Customer Question
I can not open...

I can not open my emails-I changed my password ***** it was showing problem with my account-yesterday I add Whats up to my cell phone

Technician's Assistant: Are you logged into your email account on any other devices?

No - only on my computer

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Yes- I changed also my cell phone number because I have new telephone old one was(###) ###-####and new one is(###) ###-####

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I changed password ***** CLUSTER + VELTRA from acces to my acount and still had problem to open my emails

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
4/2/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,276
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is this for your hotmail / outlook account?

Please let me know

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Customer reply replied 3 months ago
This is my computer, my emails and why it was blocked ?
Email technician: Richard, Email Systems Specialist replied 3 months ago

For which email service is this for?

Please let me know

Thank you

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Customer reply replied 3 months ago
are from G Mail?.You blocked - another lady was asking for $5 you asking for more money WHY?
Email technician: Richard, Email Systems Specialist replied 3 months ago

This is a paid service

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Customer reply replied 3 months ago
Are from Gmail?
Customer reply replied 3 months ago
Are You from G MAIL?
Email technician: Richard, Email Systems Specialist replied 3 months ago

We are Just Answer, a technical support desk for Gmail email address and other services.

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Category: Email
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