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I have had a hotmail account for many years. Today when I…

Customer Question
I have had a...

I have had a hotmail account for many years. Today when I tried to access it, and tried to sign in, I received the message:

Technician's Assistant: Are you logged into your Hotmail account on any other devices?

Something went wrong

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

You're currently signed in as***@******.***. Please sign out, then sign in to Outlook with the account you use to read your organization's email.
NO not on any other devices

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I should have security questions on file but my password ***** ***** I have not altered it recently

Submitted: 3 months ago.Category: Email
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Answered in 5 minutes by:
4/2/2018
Email technician: Sandy, Computer Specialist replied 3 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,886
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
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Email technician: Sandy, Computer Specialist replied 3 months ago

This is an ongoing issue at Microsoft end.

There is no issue at your computer.

Please wait some time till Microsoft Engineers fix this issue.

We are getting a number of such requests.

People from all over the world are affected.

Outlook is down right now.

You can also check the link given here: Click Me 1 and Click Me 2

I suggest you to please wait for 1-6 hours.

If you have other queries, please let me know.

I will be glad to answer your any follow up queries.

And kindly take a second to rate my service(-OK or more-by scrolling up and clicking stars at the top of the page and choose Submit).

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Sandy
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,886
6,886 Satisfied Customers
Experience: B.Tech, I have 10+ years of experience in fixing email issues.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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