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Restored my system drive and have lost registration to my…

Customer Question
Hi. Restored my system...

Hi. Restored my system drive and have lost registration to my Office suite. My email for this account is:***@******.***. I cannot remember the password. Hope you can help.

Technician's Assistant: Are you logged into your email account on any other devices?

Hi. Restored my system drive and have lost registration to my Office suite. My email for this account is:***@******.***. I cannot remember the password. Hope you can help.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

Hi. Restored my system drive and have lost registration to my Office suite. My email for this account is:***@******.***. I cannot remember the password. Hope you can help.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Hi. Restored my system drive and have lost registration to my Office suite. My email for this account is:***@******.***. I cannot remember the password. Hope you can help.

Submitted: 4 months ago.Category: Email
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Answered in 13 minutes by:
4/2/2018
Email technician: UranMail, Network Administrator replied 4 months ago
UranMail
UranMail, Network Administrator
Category: Email
Satisfied Customers: 1,433
Experience: Network and System Administrator, IT Consultant
Verified

Hello and thanks for using JustAnswer.com, my name is ***** ***** I will try my best to assist you.
Please allow me a minute to review your question and prepare an answer, or I may ask more questions for clarification

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Email technician: UranMail, Network Administrator replied 4 months ago

Did you have another account that you might have registered with Microsoft? The one that you have provided doesn't seem to exist.

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Email technician: UranMail, Network Administrator replied 4 months ago

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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