Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can't sigh in "cannot resolve tenant name exception"

Customer Question
Can't sigh in "cannot...

Can't sigh in "cannot resolve tenant name exception"

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Web on a laptop

Technician's Assistant: What troubleshooting have you tried?

None

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Restarted the computer once , nothing else tried

Submitted: 4 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 12 minutes by:
4/2/2018
Email technician: Sandy, Computer Specialist replied 4 months ago
Sandy
Sandy, Computer Specialist
Category: Email
Satisfied Customers: 6,965
Experience: B.Tech, I have 10+ years of experience in fixing email issues.
Verified

Hello! My name is Sandy.I'm reviewing your question now. Let's get started!
Please add this page to bookmarks or favorites.

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 4 months ago

May I know when you get this error message?

Ask Your Own Email Question
Email technician: Sandy, Computer Specialist replied 4 months ago

Please reply back to me at this page.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I cannot download my emails. I do not use this computer very
I cannot download my emails. I do not use this computer very often except when I am away … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My enail came back as [email protected] .com. Gmail. Web
None. I wanted to know the best way to do this. I have limited computer skills … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Nothing wrong. But Turbotax wrote that they sent me a new
Nothing wrong. But Turbotax wrote that they sent me a new password ***** my junk mail so I am trying to find that. … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
I cannot gain a connection to my email account. A box on the
I cannot gain a connection to my email account. A box on the screen says I cancelled an operation. I am not aware of this. Help! … read more
Jason Jones
Jason Jones
AAS Information Technology
6,329 satisfied customers
I want to cancel the account and don't want you to try and
I want to cancel the account and don't want you to try and make me stay. … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I just had my fan fixed on my computer. I brought it back to
I just had my fan fixed on my computer. I brought it back to the office and now outlook isn't workin … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Cannot send or receive emails to optus. Gmx. Office outlook.
cannot send or receive emails to optus JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)? Customer: gmx JA: How do you usually access Gmx? On a phone or tablet, or through a web browser? Cu… read more
Cody
Cody
Computer Science
2,449 satisfied customers
I am trying to get my outlook to update on a spare computer
Hello, I am trying to get my outlook to update on a spare computer which i need to use. It is updated through a September 5, 2017, email message from Microsoft Outlook titled "Microsoft Outlook Test M… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can't sign in on my pc. Aol. Web browser I guess. My desk
I'm not that computer savvy, but I think I need to upgrade my aol browseras well as having changed my password ***** times and nothing seems to work to enable me to log on. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
Why won't my number lock turn off in chrome? Gmail. Web
Number lock turns off in every other program except chrome… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I cannot sign in, outlook.com, laptop, none, this is the
this is the message I receive when trying to log in It looks like someone else might be using your account… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Love your service. But can't seem to log in? I used the same
Hi Pearl! Love your service. But can't seem to log in? I used the same information as last time. Thank you … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Inbound.att.net & outbound.att.net keep popping up. Outlook.
inbound.att.net & outbound.att.net keep popping up … read more
Cody
Cody
Computer Science
2,449 satisfied customers
Thunderbird updated this afternoon. Now it won't open or
Thunderbird updated this afternoon. Now it won't open or work … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
Yesterday several people including my bank. I never received
Yesterday several people including my bank. I never received them. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I have a officejet 4500 and can not scan any reports. it
I have a officejet 4500 and can not scan any reports. it says NO SCAN OPTIONS. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I sighed up last Sunday (confirm #203234952). The problem I
I sighed up last Sunday (confirm #203234952). The problem I have is that I am able to send messages , but do not receive replay even tho I have persons advising me that they messaged me. Any help here… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I cannot log in, I'd like to create a new password. It did
I cannot log in, I'd like to create a new password. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x