Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

We are unable to get our tickets to melb Museum lego. My…

Customer Question
We are unable to...

We are unable to get our tickets to melb Museum lego

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

My internet ok yes have checked my email when i order the tickets and it said next it wont go pass there

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

Can i just get tickets over phone

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No thank you

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 hours by:
4/2/2018
Email technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,855
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

How did you pay for the ticket online? Using credit card or PalPal?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
My tickets to the Cartier Exhibition at Canberra booked on 2
My tickets to the Cartier Exhibition at Canberra booked on 2 June for 3 June were not available when NGA staff checked. Order180602,2295. I had to buy new tickets with cash. Can I have the price $45.3… read more
bbao
bbao
IT Consultant
1,855 satisfied customers
I am going insane here ..trying for over 1 and a quarter
I am going insane here ..trying for over 1 and a quarter hours to order my tickets for the Rocky Horrow show 17th August in Melbourne.. I found 6 tickets in my basket when I was only browsing the othe… read more
Mr.Med
Mr.Med
1,192 satisfied customers
My wife and I wanted to arange to get tickets to a museum
My wife and I wanted to arange to get tickets to a museum and went online. This entailed resetting her membership password ***** is the one with the membership - but the link sent to her inbox is prob… read more
Josh
Josh
It Support Specialist
Associate Degree
5,154 satisfied customers
I'm having so much trouble with e-mail. Just finished
I'm having so much trouble with e-mail. Just finished working over on hour with Cody and got no where. I tried ever password ***** I have used with my e-mail nd none worked. He said one worked but we … read more
bbao
bbao
IT Consultant
1,855 satisfied customers
I can't get anyone to answer my phone call for a Return
I can't get anyone to answer my phone call for a Return Authorization #. called first 1/12--said would call back next day, which was Monday the 15th. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I ordered 2 tickets to 4th and Main concert feb 24, I used
I ordered 2 tickets to 4th and Main concert feb 24, I used***@******.*** and I do not know the password ***** I can see my tickets where I can print them out … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I have a email account with you for over ten years I was
I have a email account with you for over ten years I was locked out of my account I have answered questions and had email saying that I have not passed the the owenership to open a new email address this is my email account I have lots of emails I need to pick up I do not want to open I new acccount I want my old one un blocked I cant understand why I have failed this I am so up set I have emails on that account from people who have now passed also I have train ticket confimation that I need to travel can you please help I am so upset my email is***@******.*** … read more
bbao
bbao
IT Consultant
1,855 satisfied customers
Lost password no longer have phone to receive reset code. I
lost password ***** longer have phone to receive reset code … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
It says its unable to send or receive emails????? Windows
its not on a phone or tablet, just our computer here at work … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Windows 10, outlook, about one month, it wont take
about one month, it wont take information when I enter, now I cant get any e-mails … read more
derrickonline
derrickonline
Information Technology Manager
164 satisfied customers
I'm getting my e-mail fine on my I-phone and I-pad, but they
I'm getting my e-mail fine on my I-phone and I-pad , but they are not coming on my main computer. Main computer says yahoo account settings are out of date, what must I do to resolve this please? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
So..after finally able to get my password (forgot it) re-entered
So..after finally able to get my password (forgot it) re-entered I begin to buy my "comp" Mariner tickets and get to the credit card information where it also asks for the address etc. It also asks fo… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have been locked out of my gmail account due to "suspicion
I have been locked out of my gmail account due to "suspicion activity" for over 2 days. I have filled in the recovery form about 10 times with various combinations of dates I started the account, reco… read more
Tim
Tim
Bachelors in Information Technology
396 satisfied customers
I have a airline ticket booked with Clear Trip under ID **********
I have a airline ticket booked with Clear Trip under ID ********** It is from Manila, Philippines, to Vancouver BC, Canada on Jan 29th. What is the name of the Airline we get our ticket from in Manila… read more
sandy
sandy
Technical Specialist
B.Tech
2,498 satisfied customers
It appears I have either wrongly punched my last mobile number
It appears I have either wrongly punched my last mobile number or someone is trying to hack on my mail, now the help I need is to get to where I could authenticate myself on security questions so I ca… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
726 satisfied customers
today first the green icon for video disappeared. then this
today first the green icon for video disappeared. then this evening the skype desktop disappeared I do not know if I still have Skype and if I have a msn account which I think I now need.… read more
Expert
Expert
We cannot get our hotmail-password XXXXX our Verizon phone. (Verizon
We cannot get our hotmail-password XXXXX our Verizon phone. (Verizon tells us that this is not their problem.) Hotmail had us change our password XXXXX so long ago, and we know the password, but it is… read more
Engineer John C.
Engineer John C.
Bachelor\u0027s Degree
5,047 satisfied customers
I cannot sign in to tagged it wont accept my password XXXXX again
I cannot sign in to tagged it wont accept my password XXXXX again and it wont send a reset mail to any of my email addresses… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,715 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x