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Can't get password for old gmail account. On my phones. I…

Customer Question
Can't get password *****...

Can't get password ***** old gmail account***@******.***

Technician's Assistant: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)?

On my phones

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I have Verizon and lost photos and contacts they had me set up new account this morning and that's when I lost them

Submitted: 5 months ago.Category: Email
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Customer reply replied 5 months ago
Don't have a computer just my phone
Customer reply replied 5 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 5 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 5 months ago
Are you working on my problem
Answered in 12 minutes by:
4/1/2018
Email technician: jinsmn, Computer Hardware Engineer replied 5 months ago
jinsmn
jinsmn, Computer Hardware Engineer
Category: Email
Satisfied Customers: 3,144
Experience: 12+ years experience. Expert in different email servers and clients.
Verified

Thank you very much for giving us an opportunity to help you. I am Jins here to assist you. I am working on your issue.

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Customer reply replied 5 months ago
please send correct gmail and password
Customer reply replied 5 months ago
What is the cost for this just want my contacts photos
Email technician: jinsmn, Computer Hardware Engineer replied 5 months ago

There is not such an account***@******.***

Can you please check it again?

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Jess M.
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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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