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I got another phone through At&t and another iPad. So they…

Customer Question
I got another phone...

I got another phone through At&t and another iPad. So they changed my # on my current iPad. Then when I tried to pull up my email, couldnt get current mail. So I closed it out, thinking it would suggest I could change my password, but it never did. How do I get my email started on my iPad.

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

I don’t really know, but my host name was imap.mail.att.net.

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I don’t think so, it never has before.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I don’t think so.

Submitted: 4 months ago.Category: Email
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Answered in 13 hours by:
4/2/2018
Email technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Email
Satisfied Customers: 1,974
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> So they changed my # on my current iPad.

How could AT&T change a phone number on your iPad? Do you mean your iPad has a SIM card hence support AT&T mobile Internet?

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Customer reply replied 4 months ago
I finally got my email on my iPad, so I no longer need your services. Thank you.
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