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I’ve been trying to access my alternate email for sometime…

Customer Question
So I’ve been trying...

So I’ve been trying to access my alternate email for sometime now. I’ve changed and can’t remember what is is. The phone number it is connected to is outdated as well so I have no access to my account.

Technician's Assistant: Are you logged into your email account on any other devices?

No. Previously it was my iPhone but when I had to type in the password ***** it I could not remember.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

The phone number on file is 443****** but it is my old number

Submitted: 3 months ago.Category: Email
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Answered in 2 hours by:
4/1/2018
Email technician: Dustin, Email Specialist replied 3 months ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,232
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
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Welcome to Justanswer.com, my name is Dustin.
I'm sorry to hear about the issue you are having, I will do my best to help you resolve it.

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Email technician: Dustin, Email Specialist replied 3 months ago

When was the last time you could login to your email account?

Also, do you normally login from a computer, or a phone, or a tablet? Please specify the type of device you normally use?

And just to be certain, is there any device or program that can still log into your email account currently?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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