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I can't get into my old gmail bc I have switched phones an…

Customer Question
I can't get into...

I can't get into my old gmail bc I have switched phones an don't remember the password. Plus I have a new number then what is on my old account

Technician's Assistant: Are you logged into your Gmail account on any other devices?

Yea my old iPhone but I dropped it in water an it won't cut on

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have my old phone number but I no longer have that number I have a new one

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No I just made a new account trying to recover my old one bc there information I need going to my old gmail

Submitted: 3 months ago.Category: Email
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Answered in 17 hours by:
4/2/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,127
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

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