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L lost my acont 17 year ago and l want recovery contacts.

Customer Question
Hello l lost my...

Hello l lost my acont 17 year ago and l want recovery contacts. What to do? Thanks

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

On the time l think was yahoo

Technician's Assistant: How do you usually access Yahoo? On a phone or tablet, or through a web browser?

On computer

Technician's Assistant: What troubleshooting have you tried?

They said can’t find

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Yes l want so badly contact old friend on my old account just don’t know how that was many years ago. And l jus can find him if l find my old account thanks

Submitted: 3 months ago.Category: Email
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Answered in 18 hours by:
4/2/2018
Email technician: Richard, Email Systems Specialist replied 3 months ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,125
Experience: Over 15 year experience in Email Systems and Programs
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly happens when you try to sign into your account?

Please let me know

Thank you

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Customer reply replied 3 months ago
Say my account don’t exist anymore
Email technician: Richard, Email Systems Specialist replied 3 months ago

Can you tell me the email address of the problem account please

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Customer reply replied 3 months ago
I don’t remember
Email technician: Richard, Email Systems Specialist replied 3 months ago

If you do not remember how do you try to sign in?

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Customer reply replied 3 months ago
With my name l tray***@******.***
Email technician: Richard, Email Systems Specialist replied 3 months ago

Ok.. if you cannot remember the email address, as that one is not valid, you will not be able to sign into your account sorry.

This is the email address you need to actually sign in

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Customer reply replied 3 months ago
I just told you what l sign maybe cold be this one
Email technician: Richard, Email Systems Specialist replied 3 months ago

It is not sorry, that is not a valid address.

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Customer reply replied 3 months ago
Aff then l don’t know what to look for thanks anyway
Email technician: Richard, Email Systems Specialist replied 3 months ago

You are welcome and thank you for allowing me to help you today. My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen then submit before you leave today. If you need more assistance, please use the reply box and let me know.

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Customer reply replied 3 months ago
Thanks
Email technician: Richard, Email Systems Specialist replied 3 months ago

You are welcome and please remember the service rating via the stars at the top then submit

Thank you

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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,125
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Experience: Over 15 year experience in Email Systems and Programs

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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