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I can no longer access my Yahoo e-mails. An Android tablet.

Customer Question
I can no longer...

I can no longer access my Yahoo e-mails.

Technician's Assistant: Are you logged into your Yahoo account on any other devices?

An Android tablet.

Technician's Assistant: Do you have security questions or a phone number on file to help reset your password?

I have a security question on file.

Submitted: 5 months ago.Category: Email
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Answered in 2 hours by:
4/1/2018
Email technician: syseng, Information Systems Professional replied 5 months ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 8,074
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

Open the Yahoo Sign In Helper page by clicking on the following link:

click here

Enter your email ID into the field provided and click Continue. If you would

rather receive password ***** information via phone, enter a mobile phone

number associated with your Yahoo email account settings.

Select how you would like to reset your email password.

1. The Alternative Email option will send password ***** information

(verification code) to an alternative email address configured in your Yahoo

account settings.Once you receive the email and enter the verification code

into the field provided, you will be able to enter a new password ***** access

your account.

2. The Mobile Phone Number retrieval option will send the password *****

information (verification code) to a mobile phone via text message. If you

select this option, the last two digits of the phone number where the

verification code will be sent is displayed. When you confirm that phone

number, a text message is sent to that phone number with the verification

code. Enter the verification code into the field provided to gain access to

create a new password ***** access your email account.

3. The security question option will display questions about your account

that, if you answer correctly, will grant you access to reset your email

account password. To use this option enter the CAPATCHA information

requested, then answer the security questions displayed. If you answer the

questions correctly, Yahoo will provide you access to create a new password

and then access your email account.

Ask Your Own Email Question
Email technician: syseng, Information Systems Professional replied 5 months ago

Hello,

Do you still need assistance?

Ask Your Own Email Question
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syseng
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 8,074
8,074 Satisfied Customers
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting

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