Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have an account and have ended up with another account on…

Customer Question
I have an account***@******.***...

I have an account***@******.*** and have ended up with another account***@******.*** on my new phone. Can these accounts be combined to the gmail account where I can get my pictures off of the cloud?

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

Any of the above

Technician's Assistant: What troubleshooting have you tried?

None. I’m kind of technically challenged.

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I can get them all on at the same time and let them take over if needed

Submitted: 23 days ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 4 hours by:
4/1/2018
Email technician: syseng, Information Systems Professional replied 23 days ago
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,488
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting
Verified

Hello,

My name is David.

Gmail has a tool you can use to migrate your Yahoo email account to your Gmail account. Please click the link below and review the instructions on how to use the tool to combine your Yahoo and Gmail accounts:

click here

Just let me know if you need assistance or have questions regarding any of the steps.

Ask Your Own Email Question
Customer reply replied 23 days ago
I need to consolidate two separate iTunes accounts
Email technician: syseng, Information Systems Professional replied 23 days ago

Ok then just to clarify, are you looking to combine two Apple ID accounts, or the content of two iTunes programs on different computers?

Ask Your Own Email Question
Customer reply replied 23 days ago
I'd like to combine the two accounts and get rid of the one with the yahoo address
Email technician: syseng, Information Systems Professional replied 23 days ago

Combine the two Apple ID accounts, correct?

Ask Your Own Email Question
Customer reply replied 23 days ago
but i'm unable to get onto the***@******.*** account for some reason. I attempted a password ***** Isabel2018 password
Customer reply replied 23 days ago
Te password *****'t work
Email technician: syseng, Information Systems Professional replied 23 days ago

Ok then if that is an Apple ID account do the following to reset the password:

Go to your Apple ID account page at the link below and click "Forgot Apple

ID or password." If asked to confirm your phone number, use steps for two-

factor authentication instead.

https://appleid.apple.com/#!&page=signin

Enter your Apple ID.

Select the option to reset your password, then choose Continue and follow

the rest of the steps as prompted.

Please let me know the result and if you need further assistance.

Ask Your Own Email Question
Customer reply replied 23 days ago
Now it says that it’s not an Apple ID
Email technician: syseng, Information Systems Professional replied 22 days ago

Can you login to the other Apple ID account?

Ask Your Own Email Question
Customer reply replied 22 days ago
all my pictures that were lost on my phone ended up on my iPad. The ones that are from the past though I think might be lost forever in the cloud.
Customer reply replied 22 days ago
I was able to get into my old email last night finally, but the Apple ID for that email address ( user name they say doesn’t exist. I switched from yahoo to gmail because my email got compromised the summer of 2016.
Email technician: syseng, Information Systems Professional replied 22 days ago

Try searching the old email account using the search function for your email account - and search for the Apple keyword to see if you have received any emails regarding the Apple ID for that email address (which you should if the Apple ID account and the email account are associated) and let me know if you find any emails regarding your Apple ID account.

Ask Your Own Email Question
Customer reply replied 22 days ago
There’s nothing. Several contact from Apple wanting me to increase my data on iCloud
Email technician: syseng, Information Systems Professional replied 22 days ago

If you have not done so already, try using the actual Yahoo email address as the username for the Apple ID account when logging in, rather than just the account username and see if that is recognized.

Also try the Yahoo email with the Apple ID password ***** process instead of the Apple ID username and let me know the result.

Ask Your Own Email Question
Customer reply replied 22 days ago
Email address and Apple ID is the same. When I put it in to get a new password ***** the Apple account it told me that the account doesn’t exist.
Customer reply replied 22 days ago
Password *****
Customer reply replied 22 days ago
Password *****
P
Email technician: syseng, Information Systems Professional replied 22 days ago

At the time that you created the Apple ID account, did you also have another email address or phone number associated with the account? If so, try using those to login into the account or to reset the account password.

Ask Your Own Email Question
Customer reply replied 22 days ago
Same email address and phone # since 2001
Email technician: syseng, Information Systems Professional replied 22 days ago

I understand - what I am asking is if it is possible that the Apple ID account that uses the***@******.*** email address could also have another email address or a phone number associated with that account, such as for recovery purposes, in the account settings?

Ask Your Own Email Question
Customer reply replied 22 days ago
Maybe.(###) ###-####**@******.***
Would be the only possibilities.
Email technician: syseng, Information Systems Professional replied 22 days ago

Ok, I tried it and it works. I believe that phone number is ***** phone number where it will send the reset code. If you have access to that phone number, then use the***@******.*** email address as the Apple ID to reset and have it send the reset information to the phone number you list above.

Ask Your Own Email Question
Customer reply replied 21 days ago
Thank you, ***** *****’ll give it a try. I’ll have no service today as I’m working in the boonies, but I’ll give it a try tonight. I do appreciate your diligence!
Email technician: syseng, Information Systems Professional replied 21 days ago

Ok, sounds good. If you run into any issues while resetting the password ***** let me know.

Ask Your Own Email Question
Was this answer helpful?
Ask syseng Your Own Question
syseng
syseng
syseng, Information Systems Professional
Category: Email
Satisfied Customers: 7,488
7,488 Satisfied Customers
Experience: Microsoft Certified Professional (MCSE) with over 18 years experience in configuration and troubleshooting

syseng is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,097 satisfied customers

Computer Software Support Specialist for more than 10 years

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Chris L.

Chris L.

Support Specialist

1,518 satisfied customers

Certified Email Expert with over 10 years experience.

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,421 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

644 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
It's not my e-mail it's my face book all of a sudden the
It's not my e-mail it's my face book all of a sudden the whole site dissapeard and the want my password ***** I don't remember it … read more
John
John
System/Network administrator
High School or GED
2,069 satisfied customers
One hour ago my inbox was suddenly empty! I am sure that I
One hour ago my inbox was suddenly empty! I am sure that I didn' cause it. I found the missing mail in the recycle bin and moved them back to the inbox. What could have causrd this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
I am locked out of my Gmail account and the normal recovery
I am locked out of my Gmail account and the normal recovery does not work. I think I have tried to reset too often. … read more
syseng
syseng
Information Systems Professional
7,488 satisfied customers
I missed the email name and don't know how to revised it. It
I missed the email name and don't know how to revised it … read more
Joshua Gransbury
Joshua Gransbury
A.A.S
21 satisfied customers
Cannot start Microsoft Outlook, Cannot open the Outlook
Cannot start Microsoft Outlook, Cannot open the Outlook window. The set of folders cannot be opened.The operation failed. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,395 satisfied customers
CAN'T GET PAST gMAIL TO GET TO MY ATT eMAIL. FROM MY OWN
CAN'T GET PAST gMAIL TO GET TO MY ATT eMAIL JA: How's your internet connection? Are you checking Gmail from a browser or a mail client (e.g. Outlook)? Customer: FROM MY OWN COMPUTER JA: Are there any … read more
John
John
System/Network administrator
High School or GED
2,069 satisfied customers
I changed my password a couple of days ago now I'm not
I changed my password ***** couple of days ago now I'm not getting any email … read more
Jason Jones
Jason Jones
AAS Information Technology
6,322 satisfied customers
I have just converted from Windows 7 to Windows 10 with no
I have just converted from Windows 7 to Windows 10 with no hiccups :) … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1 satisfied customers
I got a email form you guy about my email requrest t o
I got a email form you guy about my email requrest t o terminate google email account I did not ask do that … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
I can't get on my yahoo mail. I an get on yahoo. I have been
I am 88 years old and have not had this happen before… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
There are two versions of Outlook. How do I get to the one
There are two versions of Outlook. How do I get to the one where my mail is? … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1 satisfied customers
I cannot access my e-mail. EarthLink web says it's 100% full
I cannot access my e-mail. EarthLink web says it's 100% full - empty trash. I keep emptying trash, nothing happens and I cannot get my e-mail. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
4 year-old HP with Windows 10. Would like to have Mail as
4 year-old HP with Windows 10. Would like to have Mail as CHROME, GMAIL, AOL, . . . … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I contacted you earlier from my Gmail account in order to
I contacted you earlier from my Gmail account***@******.*** in order to report that my other gmail account has been "disappeared" and probably hacked, but I can't contact Google. What do I do now? … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
3 satisfied customers
I CAN SEND MESSAGES BUT NOT RECEIVE THEM FROM MY BUSINESS
I CAN SEND MESSAGES BUT NOT RECEIVE THEM FROM MY BUSINESS SUITE … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,097 satisfied customers
An error occurred while sending mail. The mail server
An error occurred while sending mail. The mail server responded: No such domain at this location. Please check the message recipient "*****@******.***" and try again Unable to send email. Get this err… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,276 satisfied customers
A company that is called "Last Pass" has taken over my home
A company that is called "Last Pass" has taken over my home page with my account "*****@******.***" I do not want to subscribe to Last PASS and find this marketing attempt intrusive and disgusting.. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Your imap server wants to alert you to the following: cannot
your imap server wants to alert you to the following: cannot remove system folder … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
956 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x