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I cannot retrieve my yahoo password through all that's

Customer Question
I cannot retrieve my...

I cannot retrieve my yahoo password ***** all that's instructed.

Technician's Assistant: How's your internet connection? Are you checking Yahoo from a browser or a mail client (e.g. Outlook)?

Browser, I cannot remember my security questions

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

I have Mcafee, all is well there. everything that is instructed to follow I cannot remember alternate email address or security questions to this very old yahoo address

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just how can I retrieve my old password ***** this yahoo account

Submitted: 3 months ago.Category: Email
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Answered in 1 hour by:
4/1/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,963
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Email technician: Josh, Computer Enthusiast replied 3 months ago

Unfortunately, there isn't a way around the recovery options. If you are unable to use those options, then you will need to open a new account.

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Customer reply replied 3 months ago
There's the problem, I need the password ***** enter Yahoo email so I can receive email to reset password ***** big fish games which has this old Yahoo email address. So, creating a new Yahoo email would be useless. Thanks for your help anyway. At least now I know I've lost all my over hundred games I've purchased.
Email technician: Josh, Computer Enthusiast replied 3 months ago
You’re welcome
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