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Unable to connect with optimum email. R you having a

Customer Question
Unable to connect with...

Unable to connect with optimum email. R you having a situation on your end?

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Outlook but I just signed up with Norton for security so it may be with them

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Unplug router

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Not at this time, thank you

Submitted: 3 months ago.Category: Email
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Answered in 5 hours by:
4/1/2018
Email technician: Josh, Computer Enthusiast replied 3 months ago
Josh
Josh, Computer Enthusiast
Category: Email
Satisfied Customers: 21,964
Experience: Email expert with over 5 years experience
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Category: Email
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2,556 Satisfied Customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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