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Cannot print e-mails to HP 2542. New problem. Centry link.

Customer Question
Cannot print e-mails...

Cannot print e-mails to HP 2542. New problem.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Centry link

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Web browser

Technician's Assistant: What troubleshooting have you tried?

Word, all recommended through HP

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Just that problem started about a week ago. Printer prints every thing from documents and prints scans.

Submitted: 3 months ago.Category: Email
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Answered in 2 minutes by:
3/31/2018
Email technician: Shefin, Internet and Email Specialist replied 3 months ago
Shefin
Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 6,603
Experience: Working as Tech support specialist with a world famous computer manufacturer
Verified

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Are you sure that you are selecting the right printer from the print properties windows, when printing from email?

May I know the operating system you are using? Is it Windows 10?

How do you connect the printer to the computer? Using USB cable?

Can I access your computer remotely and check the issue?

Thank you.

Customer/p>
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