Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I have received my refund on one of the item but when

Customer Question
I have received my...

I have received my refund on one of the item but when ordering it didn't ask me what size or color. One I want to be sure it comes in black and extra large

Technician's Assistant: How's your internet connection? Are you checking your email from a browser or a mail client (e.g. Outlook)?

Email is fine I have received the email but still did not ask me for the color or size of merchandise I want to make sure it comes in black and extra large

Technician's Assistant: Are there any antivirus or firewall settings that could block you from receiving mail?

No you can email me at anytime you have before

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

No just make sure that I get where I order

Submitted: 3 months ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 24 minutes by:
3/31/2018
Email technician: Pete, Computer Expert replied 3 months ago
Pete
Pete, Computer Expert
Category: Email
Satisfied Customers: 20,365
Experience: CISCO certified computer and networking expert
Verified

Hello,
I am Pete, and I'll be happy to assist with your question today.

Ask Your Own Email Question
Email technician: Pete, Computer Expert replied 3 months ago

What company are you trying to contact regarding your order?

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,735 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,715 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

682 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I received my order today, 1 black and 2 red bras,one was
I received my order today, 1 black and 2 red bras,one was supposed to be another color, font know what happened. They didnt fit, too small. I wear 42C but they were too tight and cup also too small an… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to know how to exchange an item since my 2 purchases
I need to know how to exchange an item since my 2 purchases need different sizes and there was no return label with them. … read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
21 satisfied customers
For many years, I have had the email and msn account for
For many years, I have had the email and msn account for which I paid for each month as***@******.***. I just got a new computer, and in doing so .I tried to take my data off the old one. I awoke the … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I made a groupon purchase accidently. I need to make a
I made a groupon purchase accidently. I need to make a return. … read more
Mike Taylor
Mike Taylor
44 satisfied customers
The first part of April I order some socks and a crayola
The first part of April I order some socks and a crayola light up and tracing pad. Got the socks and the crayola pad was cancelled on your end. I never received a refund … read more
Pete
Pete
Computer Expert
20,365 satisfied customers
I am trying to order a Sony KDL32inch HD TV(2016) Model and
I am trying to order a Sony KDL32inch HD TV(2016) Model and a Stark 720 Robot 720 Vacuum, but cannot get Amazon to accept the orders when I put in what I want to order. … read more
Nathan
Nathan
Bachelors of Science
14 satisfied customers
I can't write or receive letter with photos. Telstra are
i get all the junk but can't write or receive written letters … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a large attachment which I want to send to about 800
I have a large attachment which I want to send to about 800 of my email accounts. Will Thunderbird be able to handle this large file and if so, how many emails addresses can I send it to at one time (… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I ordered the Leather Car Pocket-Black on 11/25/16. I do not
I ordered the Leather Car Pocket-Black***@******.*** on 11/25/16. I do not have anything but an invoice number which is c12795988684.1. I have no tracing information. Please help. Shirley Chamberlain … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
CASE NUMBER 1364861457, YAHOO, TABLET, MY PROBLEM IS WITH MY
MY PROBLEM IS WITH MY Microsoft bAND. I bought a large and I need a med. … read more
Alex Lako
Alex Lako
JustAnswer Expert
Electronics Engineering Technologist
33 satisfied customers
I recently received an order of a wireless keyboard which I
I recently received an order of a wireless keyboard which I need to return because the USB was missing. I need a return label so I can return it to the people that sent it to me. I didn't get a shippi… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
Approximately 2 weeks ago i ordered 2 LARGE cogged belts for
Approximately 2 weeks ago i ordered 2 LARGE cogged belts for the 2x Revolution carpet cleaner. Because of the delay in receiving the belts i assumed the order had been lost. Two days ago I reordered t… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
790 satisfied customers
i get this error report about 24 times a day message to large
i get this error report about 24 times a day message to large http://supportgoogle.com/mail/bin/answer.py?answer in my outlook account there are no messages in my out box in my google account i cant f… read more
Martin
Martin
Network Engineering Diploma
145 satisfied customers
AOL Mail Screen: The size of my AOL mail screen has changed
AOL Mail Screen: The size of my AOL mail screen has changed to very small. This happened when my computer turned off unexpectedly in a power outage. Have tried many things including changing my Comput… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
682 satisfied customers
Help please. For some reason my company decided to route our
Help please. For some reason my company decided to route our business email through gmail to Outlook, something about better security. However Outlook email still opens in old account and I have to ma… read more
JustAnswer-Eric
JustAnswer-Eric
Senior Security Consultant
Bachelor's Degree
77 satisfied customers
I have posted a boat for sale on Craigslist. In the last 2
I have posted a boat for sale on Craigslist. In the last 2 days I have received numerous responses saying that they will pay via Paypal. I know that they are scammers. I would like to know how this sc… read more
TechExpert
TechExpert
Master\u0027s Degree
218 satisfied customers
1. I have Outlook 10 and cant find where I can set getting
1. I have Outlook 10 and can't find where I can set getting a notification when I receive an email. 2. Where do I set that after I open and delete an email that it automatically opens the email above … read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
Outlook wont receive mail because it has reached maximum size.
Outlook won't receive mail because it has reached maximum size. I tried deleting files I don't need but outlook won't let me. A pop-up just keeps saying that the program has reached maximum size. Can … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x